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Legal Info

When you book a flight with Scandinavian Airlines you agree to our General Conditions of Carriage for passengers and baggage.

Scandinavian Airlines may update the conditions defined on this site at any time. Consequently, we would advise our online users to consult them each time they visit.

Travel conditions & limits of liability

When booking a flight with SAS, you enter into a Contract with us, and agree to our Conditions of Carriage for passengers and baggage. Pleas...
Regulation regarding passenger rights in case of delays, canceled flights and/or denied boarding for flights to and from Israel.
This information notice summarizes the general terms and conditions for online purchase of airline tickets from SAS’ website and application...
This information notice summarizes the aircraft change when traveling under one contract versus separate ticket.
Regulations regarding passenger rights in case of any delays, canceled flights and/or denied boarding. If your flight has been canceled or s...

Products & optional services

Travel Extras are chargeable services that you can add to your booking on SAS operated flights.
The following terms & conditions apply to Travel Pass Leisure
You get the opportunity to bid for or buy an SAS upgrade on SAS’ website or buy an SAS Upgrade at the Airport. By placing a bid or buying an...
This information notice summarizes the regulations regarding guidelines for SAS Gift Card. Please read on to find out more about details reg...
This information notice summarizes the provisions regarding the guidelines for the SAS Travel Voucher. The SAS Travel Voucher was introduced...
This information notice summarizes the regulations regarding guidelines for SAS Compensation Voucher. Please read on to find out more about ...
We offer optional services to customize your travel needs. Before you plan your next trip, take a moment to review this overview of fees and...

Using our website

This information notice regulates the Terms of Use for all the websites and applications, including the SAS App, operated by SAS (together t...
We want every passenger to enjoy the best possible travel experience, starting with our website and app. This page explains our commitment t...
At SAS, we are committed to protecting your privacy and the personal data that you share with us. We use browser cookies, scripts, web beaco...

Your privacy & data protection

At SAS, we are committed to protecting your privacy and the personal data you share with us. Here you can access your personal data, request...
Our Privacy Policy explains how we process your personal data when you use our services – for example, when you book a trip, use our website...
These terms and conditions are applicable to Profile Account holders. Effective: 13 March 2018

Loyalty programs

The following terms & conditions apply to our corporate program, SAS for Work, and to our corporate products.
This information notice summarizes the general terms and conditions for the account linking feature between SAS’ EuroBonus program and Scand...
Information on the essence of SAS’ and EB’s joint controller arrangement
This information notice summarizes the terms and conditions for Give away membership product. Effective: 31 October 2020
This information notice summarizes the terms and conditions valid for Point Sharing. Effective: 1 september 2024
This information notice summarizes the terms and conditions for Lifetime Gold membership product. Effective: 1 September 2024
Our vision is to make life easier for Scandinavia’s frequent travelers. EuroBonus is SAS’ loyalty program and with EuroBonus you are part of...