Apply for refund

Once you've provided the information below, we'll refund you using the form of payment you used to pay for the trip.

If your flight was canceled or delayed more than 1 hour, you'll be refunded what you paid for your unused ticket. If you've already used part of your ticket, the refundable amount will be based on the unused part.

For other requests, we will refund according to SAS’ ticket rules and Conditions of Carriage

Booking details

* Required information

Booking reference: undefined

Country of purchase: undefined

Ticket number: undefined

Please complete the following fields to continue

Country of purchase

Please select a country of purchase

Booking reference (e.g. XCYEO5) *

Enter your booking reference

Ticket number (e.g. 117-1234567890) *

Enter a valid ticket number

Cancellation details

* Required information

Cancel entire booking: Yes

Cancel all travelers: Yes

Do you want to cancel the entire booking?

Yes

Do you want to cancel all travelers in your booking?

Yes

Contact information

* Required information

Name:

Email:

Enter the email address that was used when you made the booking.

Please complete the following fields to continue

First name *

Please add a first name

Last name *

Please add a last name

Email *

Please add a valid email address

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